Help centre

Post a job describing your goal. You'll get a structured brief and recommended freelancers. Review proposals, shortlist, confirm the terms and start a contract with milestones.

Yes. Choose the BPO & Call Center, Telecalling & Customer Support or Lead Generation categories. Freelancers list their languages and availability.

Each milestone is paid through the payment provider's secure hosted checkout. A payment only shows as successful once the provider confirms it. The freelancer's payout becomes available after you approve the milestone.

You can request a full or partial refund from the payment page before the freelancer's payout has been sent. GrowUp team reviews each request.

A clear photo, a focused headline, a short bio, your category and skills, languages, rates, and portfolio items. Completed projects and reviews build your rating over time.

GrowUp team reviewed the profile. It's shown on cards and profiles.

When a milestone is both paid by the client and approved, the payout becomes available in Payments & Earnings. Request it and the GrowUp team sends it and records the transfer reference.

To protect both sides from fraud and keep agreements on record, phone numbers and email addresses are blocked in messages. Use the project chat for all communication and files (up to 50 MB per file).

Images (JPG, PNG, GIF, WebP), PDF, Word, Excel, PowerPoint, OpenDocument, CSV, TXT, ZIP, MP3/WAV/M4A audio and MP4/WebM video, up to 50 MB each.

Both the client and the freelancer can review each other once the contract is completed. Each side can review a contract once.